The data controller is ALVARO JUAN JUAN PEREZ CRUZ-AUÑON:
Identity | ALVARO JUAN JUAN PEREZ CRUZ-AUÑON - 78720199P |
Address | Calle San Elias 7, 38009 - Santa Cruz de Tenerife |
Telephone | |
Web | www.feelitmotorcycles.com |
feelit@feelitmotorcycles.com |
Bookings made by our users through our website ("Website") are governed by the terms and conditions ("Terms") described below. The booking of services ("Service") through www.feelitmotorcycles.com implies full and unreserved acceptance by the user of the following conditions. The Terms do not cover the booking of our services by third parties outside the Website.
Please read these Conditions carefully before making a booking on our Website. If you do not accept these Conditions, you will not be able to make a booking.
- Possibility of modification of these terms and conditions and the commercial offer
ALVARO JUAN JUAN PEREZ CRUZ-AUÑON may modify at any time the conditions or offers published on its website (prices, products, promotions, and other commercial and service conditions). However, under no circumstances will these modifications affect bookings made previously by our users.
- Use of our website
By using this website and making a reservation through this website you agree to:
- Use this website only to make legally valid reservations.
- Not to make any false or fraudulent booking. If it could reasonably be considered that such a booking has been made, we shall be entitled to cancel the booking and inform the relevant authorities.
- Provide accurate and reliable information requested in the reservation.
- Provide us with your e-mail address, postal address or any other information that may be necessary to process your booking. You also agree that, in accordance with our Privacy Policy, we may contact you whenever necessary or in order to respond to your requests.
- By making a booking through our website you declare that you are over 18 years of age or the age required in your country of origin and that you have the legal capacity to enter into contracts.
- How can I book on the website?
The booking of our accommodation by the user is carried out and perfected by following the booking procedure described in this section. By booking our services, you accept that communications with ALVARO JUAN JUAN PEREZ PEREZ CRUZ-AUÑON will be mainly by electronic means.
To proceed to make a reservation on our website just follow the steps below:
- In order to make a reservation, the user must first select the accommodation and indicate the discount coupon if available.
- The next step is to complete a form with the personal details of the user making the booking, including credit card details.
- To complete your booking with ALVARO JUAN JUAN PEREZ CRUZ-AUÑON you must accept the booking conditions, the legal notice, the privacy policy and our cookies policy.
- The reservation will be confirmed when the user receives the confirmation, which will show in detail the conditions of the reservation made by the user. This confirmation must be handed in at the establishment.
- Price of services.
The price shown at all times next to our services includes taxes. If there is a typographical error in any of the prices shown and if a user has made a purchase decision based on this error, we will inform the user immediately and the user will have the right to cancel their reservation without any cost on their part.
- Accepted payment and payment methods
At the time of booking, the user must provide their credit card details (VISA MasterCard) which will be used as payment. Your purchase will be fully formalised upon receipt of confirmation.
- Technical means to correct errors
If you notice that you have made a mistake when entering your booking details, you can change them in your customer account.
In any case, you will be able to correct errors related to the personal data provided during the booking process by contacting our e-mail address feelit@feelitmotorcycles.com during our customer service hours.
This website displays confirmation windows in various sections of the booking process that do not allow you to proceed with your booking if you have not entered the required details or if they have not been validated correctly. Unfortunately, we cannot guarantee a reservation if all the necessary information has not been provided. Fields marked with an asterisk (*) or required fields are mandatory.
If you detect an error in your reservation after the end of the process, you should immediately contact our customer service or via e-mail feelit@feelitmotorcycles.com so that we can try to rectify the error as far as possible.
- Changes and cancellations
In the event that the user requests to change or cancel a reservation made on our website, he/she must comply with the specific conditions indicated in the reservation itself.
By making a reservation you accept the conditions of cancellation and penalty for no show (if not submitted).
There are certain offers or promotions that are subject to special conditions that do not allow change or cancellation or involve a penalty in both cases.
Please refer to your booking details for specific booking conditions.
Please note that those bookings where a deposit payment is required may be cancelled in the event that the outstanding amounts are not paid and the specific conditions of that booking will apply.
In case of doubt, please contact us at feelit@feelitmotorcycles.com indicating the reservation number or the person holding the reservation with their DNI, NIE or Passport.
- Supplements and additional services.
In case you need to complete your booking with any additional service that does not appear initially in the offer, you must indicate it in the corresponding section indicated as 'Additional comments'.
If the requested service involves a cost, you will be informed of this cost in order to include it in your booking. If it is a free service we will include it directly.
If the requested service is not finally included in the reservation, this will not imply the cancellation of the reservation and the cancellation policy that will apply will be the specific one for the reservation you have made.
If you require an additional service for your booking (e.g.: extra bed, cot, adapted bathroom...) we recommend that you check the availability of this service before making a reservation that does not allow cancellations. In order to check the availability of this service, in the event that it is not directly referenced on the website, we recommend that you contact us at feelit@feelitmotorcycles.com.
- Quality commitment to our users
The customer should bear in mind that at ALVARO JUAN JUAN PEREZ CRUZ-AUÑON we offer a human capital, which is ready to help you in a personalised way. Our aim is to satisfy our customers with our products and to obtain the highest quality standards. You can contact us by e-mail feelit@feelitmotorcycles.com
- Data protection policy
You can consult our data protection policy by clicking on the following link "privacy policy“
- Online dispute resolution platform
In compliance with the obligation to inform consumers established in Art. 14 of Regulation (EU) 524/2013 on Online Consumer Dispute Resolution ALVARO JUAN JUAN PEREZ CRUZ-AUÑON informs you that the European Commission provides an online dispute resolution platform which is available at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES and where you can put your complaints to try to reach an out-of-court settlement, if you reside in the EU.
- Applicable law and competent courts
Contracts for the purchase of products through our Website and any disputes or claims arising therefrom or relating to their subject matter or conclusion (including non-contractual disputes or claims) shall be governed by Spanish law.
The user waives his or her own jurisdiction and expressly submits to the jurisdiction of the courts of Santa Cruz de Tenerife, in the event that the user is an end consumer, this paragraph does not apply.
